Organization: Great Raleigh Merchants Association (GRMA) & Shop Local Raleigh
Position: Office Coordinator & Membership Assistant
Location: Raleigh, North Carolina
Salary: Based on experience
How to Apply:Â Email resume and cover letter to jennifer@shoplocalraleigh.org
About GRMA & Shop Local Raleigh:
The Greater Raleigh Merchants Association (GRMA) is a non-profit organization that has been a single effective voice for small business and merchants since 1940. Comprised of business owners, entrepreneurs, merchants and other professionals in the Raleigh area, GRMA promotes an environment of communication, cooperation and support for local businesses.
In 2009 GRMA launched Shop Local Raleigh (SLR). SLR is all about promoting and supporting locally-owned, independent businesses. It’s about making hard-earned money go further, fueling the local economy, and helping to preserve the unique character of Raleigh.
For more information, please visit www.GRMA.org or www.shoplocalraleigh.org
The Candidate
The Office Coordinator and Membership Assistant position seeks a well-rounded, self-starter professional that is able to work independently on administrative duties including office management: greeting visitors, coordinating use of the conference room, stocking break room, scheduling of contractors, etc. In addition to these tasks, the ideal candidate will be able to assist on social media planning and serve as a data assistant helping the membership sales team, website management, assistance with the organizations signature events and creating e-newsletters and various other items as assigned by the Executive Director. Some nights and weekends may also be required.  This position will report directly to the Executive Director and will work in a team environment to accomplish the goals of the organization.
The ideal candidate will have experience in office administration, customer service, social media management, marketing, WordPress, Excel and must be self-motivated. The candidate will also need to be able to prioritize and manage multiple tasks at once, have reliable transportation and possess excellent communication skills. Exceptional interpersonal skills are indispensable due to the importance of positive relationships with board members, business members, government officials, volunteers and the general public. The candidate will also be flexible in that the actual day to day responsibilities and understands that some days may differ from what’s listed on this job description.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
- 4-year degree or comparable experience desired
- Strong customer service experience
- Strong written and verbal communications skills
- Ability to make changes to the organization’s website regularly, including blog-posting and social media updates
- Proficient in Microsoft Office, email marketing software, graphic design
- Excellent time management skills
Position Responsibilities:
- Reporting to the Executive Director (ED), who will have overall strategic and operational responsibility for GRMA’s programs, expansion and execution of its mission.
- Assisting Executive Director with additional projects and tasks relevant to moving the organization forward
- Process and welcome new members
- Post regularly to the organizations blog and social media sites
- Plan, coordinate and work with the Executive Director on special events as instructed
- Main place of work will be 4001 Hillsborough St., Raleigh, NC 27607
- Main hours will be Monday-Friday 8:30am-5:30pm with flexibility for night and weekend hours
- Must be highly organized, ability to multi-task and excel in time management skills
- Attend Annual Meeting and other member events as assigned
- Help create, proof and edit weekly email newsletter
- Update daily membership tracking sheet
- Assist with publishing membership profiles
- Provide assistance at events when requested
- As needed, assist with creating graphics
- General administrative tasks
- Valid driver’s license.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Compensation
- The First Impressions Manager is an exempt employee. Compensation shall be commensurate with experience and will include a monthly health stipend, retirement contributions and paid time off.
EEO statement: We are an equal employment opportunity employer and do not discriminate against any person because of race, color, creed, religion, national origin, political affiliation, sex, gender identity or expression, sexual orientation, age, disability, genetic information, or other reasons prohibited by law (referred to as “protected status”). This nondiscrimination and opportunity policy extends to employment, use of all company facilities, membership, board service and leadership, volunteerism, participation in any of the organization’s programs or services and all employment actions such as promotions, compensation, benefits and termination of employment.
To apply, email resume and a sample media release in written form or video describing yourself to Jennifer@shoplocalraleigh.org *All applicants not including the sample media release will not be considered.
*No phone calls about the position will be considered. All calls related to the position will be disregarded.
Additional Information: Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
